We'll take care of IT

Customers can raise a ticket by emailing support@cambridgehelpdesk.com or by logging in here

When a request is received via email it is placed in our helpdesk database and a ticket number is automatically generated. There's no need to login to the web portal.

All replies sent between users and technicians are tracked which makes it useful (and easy) to login at a later date and review a previous help request.

Relax

Some of the things we monitor...

• Server status, Disk Space, Internet Connectivity
• Daily Backups and Anti-Virus updates
• Firewalls, Security, Failed Logon attempts
• Web Site and E-Mail status

System Status

We've got IT covered

This includes:-

• User Guides
• Inventory of Hardware and Software
• System Reports
• Third Party Info (Broadband, Warranties etc)
• and much more....

Help

1. Check if your query already been answered? Click Here to view/search the Knowledgebase
   
2. If not, e-mail your enquiry to support@cambridgehelpdesk.com
3. If you can't use e-mail, submit a new Ticket via the Helpdesk system
4. If none of the above work, give us a call on 01223 755 999