VoIP

  • Our VoIP platform comes with a huge list of features as standard.

    VoIP Phone System
    • Auto Attendant
    • Voicemail
    • Call Queues
    • Hunt Groups
    • Call Routing
    • Conference Call Facility
    • Speed Dial
    • Call Recording
    • Caller Display
    • Do Not Disturb
    • Call History
    • Call Transfer
    • Caller ID routing
    • Text to Email
    • Music/Advertising on hold
    • Headset Compatible
    • Busy Line
    • Company Directory

    Why switch to a Cambridge Helpdesk VoIP phone system?

    We're one of the leading VoIP providers in Cambridge having used and provided VoIP since 2006. Our VoIP system has all the functionality and features you would expect from a traditional phone system but for a fraction of the cost. It's also far more flexible.

    If you have any further queries just give us a call on 01223 755999


  • These are the most common hardware items we provide.

    Yealink T26PN Handset Yealink T26PN Handset £125
    Yealink W52P Portable DECT phone Yealink W52P DECT Phone £105
    Yealink YHS32 headset Yealink Headset (YHS32) £49
    Yealink EHS36 wireless headset Yealink Wireless Headset Adaptor (EHS36) £56

    All prices are subject to VAT and delivery and come configured ready to work with a Cambridge Helpdesk VoIP system.

  • VoIP Prices

    SetupVaries depending on number of users and phones
    Monthly charge (2 lines in. 10 lines out. Up to 10 users)£25 per month
    2 additional lines for inbound calls£15 per month
    Porting an existing numberFrom £160
    All inclusive UK calls (UK Landlines *)£20 per month
    All inclusive International calls (International calls *)£35 per month
    Voicemail to text conversion£10 per extension/group / per month
    iPhone/Android App (Available from the App and Play stores)Approx. £6
    Support PackFrom £25 per month


    Example cost for a business with 5 phones

    Setup
    This includes setting up a new account, configuring handsets, creating hunt groups, prepping voicemail etc
    Handsets
    4 x Yealink T26 handsets
    DECT Phone
    1 x Yealink W52P portable DECT phone
    New Phone Number
    A new number. This can be any UK number such 0800 or 01223 or even an international number
    Broadband
    If there's an existing broadband line with sufficient capacity another line won't be required
    Total Setup Cost
    Setup plus 5 phones = £1,250
    Monthly Cost
    £45 per month (for 2 incoming lines, 10 outbound lines, plus unlimited UK landline calls)
    Support
    £25 per month (optional)
    All prices are subject to VAT. E&OE
    * Subject to fair use policy. Excludes numbers starting with 08**, 09, 07 and 118. Some countries are excluded. A full list is available on request
  • Closing London office and working from home

    A customer had staff travelling into London every day and wanted to find a way to work from home.

    We ported their London number to our VoIP platform and provided all staff with a VoIP phone.

    The company saved £££'s on phone lines and call costs and even more on travel expenses and London office overheads, whilst improving productivity.

    Calls are free between all users so transferring calls or holding conference calls between teams is now free and easy.


    Reducing company spend on phone system and call charges

    A business with 10 staff was paying around £180 per month for their phone system, line rental and calls.

    We reduced their total monthly phone system cost down to £45 per month whilst increasing the capabilities of their phone system by adding voicemail, auto attendant and music on hold.


    Working overseas

    Sending staff to work overseas for several weeks at a time was costing a small business excess call charges for mobile calls.

    By using the Cambridge Helpdesk VoIP platform some staff took their portable VoIP phone with them whilst other's installed our VoIP app on their smartphone. They were then able to make free calls to the UK whilst working from locations such as Australia, America and France.


Cambridge Helpdesk Limited © 2017 | Tel: 01223 755 999 | Fax: 01223 755 998
Address: Suite L20, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT