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Oct
19
BT Broadband outage affecting users nationwide
Posted by Stuart Brown on 19 October 2011 09:12 AM

Issue:

BT have an outage at Stepney Green affecting broadband connectivty

Who is affected:

It is affecting users nationwide causing intermittent connection to the internet.

Some traffic is being re-routed so some users may have slow connection speeds until this problem is resolved.

 

Status:

Tuesday 19th October 2011: BT are working to resolve the issue now.


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Oct
13
Blackberry services back to normal
Posted by Stuart Brown on 13 October 2011 09:10 AM
Blackberry appears to be ok now.(Thursday 13th October, 10:00 GMT)
Blackberry have a new status page here

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Oct
11
Blackberry Network Down
Posted by Stuart Brown on 11 October 2011 08:53 AM

Blackberry Network Down

Issue:

The Blackberry network was offline on Monday 10th October for most fo the day, causing outage issues for Blackberry users in Europe, Africa and The Middle East

Who is affected:

Blackberry users wanting to use email, the Internet or BBM

Status:

The issue was resolved around 22:20 GMT

 

Where can I get status updates?

Cambridge Helpdesk post updates in a number of ways, including via our Helpdesk News system to registered users; via our website; via Twitter; sometimes via Text and via a recorded message on our phone system


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